Shelby Kia FAQ

KIA Car Lineup 
Sales Department  

What Areas Does Shelby Kia Serve? 

Shelby Kia is located in Shelby, NC. We serve drivers throughout North Carolina, including Charlotte, Gastonia, Kings Mountain, and Cleveland County. 

What Services Does Shelby Kia Provide? 

Shelby Kia offers new Kia vehicles, Certified Pre-Owned Kia vehicles, and pre-owned cars from a variety of manufacturers. Plus, we house a finance center, a factory-trained service department, and an on-site parts center. 

Can I Sell My Car or Trade-In at Shelby Kia? 

Yes, Shelby Kia accepts trade-ins. Our team will evaluate your vehicle and provide a fair offer based on condition, mileage, and market value. 

Does Shelby Kia Have New and Pre-Owned Car Specials? 

Yes, we offer specials on new Kia vehicles, pre-owned vehicles, and Certified Pre-Owned Kia models. Call us or browse our website for current offers. 

Service Department  

What Kinds of Auto Maintenance Are Available? 

Our factory-trained technicians handle oil changes, tire rotations, brake service, battery replacement, engine diagnostics, and more. We service all makes and models using high-quality OEM parts. 

Can I Schedule Service? 

Yes, schedule online through our website or call our Kia service center. Our service hours include daytime availability on weekdays and Saturdays. 

How Often Should I Get Auto Service? 

Kia recommends following the maintenance schedule in your owner's manual. Generally, plan for an oil change and inspection every 7,500 miles, or at least annually. 

Parts Department 

Can I Order Parts Online? 

Yes, use the Order Parts page on our website to submit a request. Our parts team will confirm availability and pricing. 

Do You Sell OEM Kia Parts? 

Yes, Shelby Kia carries OEM Kia parts designed for your Kia vehicle. OEM parts provide a precise fit and the same quality as your original components. 

Finance Department 

Does Shelby Kia Offer Financing? 

Yes, our Kia finance center works with multiple lenders to provide competitive rates on new and pre-owned vehicles. We offer financing and leasing options to fit a variety of budgets. 

Can I Get Pre-Approved for Auto Financing? 

Yes, complete our online finance application through our website to get started before your visit. 

Can I Finance a Pre-Owned Vehicle? 

Yes, Shelby Kia offers financing on pre-owned vehicles for a range of credit situations. 

Does Shelby Kia Have Lease Offers Available? 

Yes, we offer Kia lease programs with competitive terms. Visit our website or contact our sales team for current lease offers.